easyJet
We have been advised of a National Strike France on Thursday 26th May. Like all airlines, our flights to and from French airports, as well as those flying in French airspace, could be affected.
We are doing everything possible to minimise the impact of the strike on our customers, and have taken the decision to proactively cancel a number of flights, allowing customers to reorganise their journeys. We will communicate to affected customers directly via SMS using the details provided at the time of booking.
For cancelled flights, any affected customers will be offered a free of charge transfer to a new flight or a full refund. We strongly advise customers to AVOID rebooking flights on the same day (26th May), as there is the possibility of further disruption throughout the day.
In accordance with EU261 regulations, you will not be entitled to claim for compensation as a result of the industrial action. However you will be entitled to claim for some expenses, further information is detailed here
http://www.easyjet.com/en/help/at-the-airport/delay-and-cancellations. Reimbursement of expenses can be claimed by using this link
http://www.easyjet.com/en/help/contact-us/email to our Web form and selecting expenses claims in the drop down list.
We advise all passengers to allow plenty of extra time to get to the airport and consider alternative transport options where possible, as public transport services will be affected by the strike. There is also a strong possibility of access roads to some of the major airports being blocked.
For real time information we strongly recommend that all customers flying on Thursday 26th May check the status of their flight on our Flight Tracker before going to the airport. Flight Tracker can either be checked on the mobile app or on easyjet.com/en/flight-tracker, or easyjet.com/Your Flight Number. We are strongly urging customers using our mobile app on iOS devices to subscribe to push notifications to automatically receive updates relevant to their flight.
Although this situation is outside of our control we would like to apologise to any affected passengers for the inconvenience caused.
