Gran Alacant Forum

Gran Alacant Forum => General Discussions => Topic started by: Peter D on August 09, 2021, 21:33.

Title: Internet provider
Post by: Peter D on August 09, 2021, 21:33.: Can anyone advise me who is the best in GA to go to for internet,What are the installation and monthly charges and can you put it on hold if you are not there for say 3 months.
Thanks everyone.
Title: Re: Internet provider
Post by: Spartacus on August 09, 2021, 23:57.: We use Telecable near Quicksave they allow us to turn it on and off when we come and go from G/A and pay a reduced rate when we are back in the UK Contact them for a quote or pop in if you are in G/A
Title: Re: Internet provider
Post by: Peter D on August 10, 2021, 12:55.: Thanks Spartacus
Title: Re: Internet provider
Post by: Peter D on August 15, 2021, 17:15.: Tried to e mail them with no success does anyone have their e mail address please.
Title: Re: Internet provider
Post by: kevinb on August 15, 2021, 17:50.: I've just Google searched Telecable on Gran Alacant and when I click on the link to their website my Norton 360 advises that the website is malicious.
Title: Re: Internet provider
Post by: Spartacus on August 16, 2021, 14:57.: Tel 996849000

customerservice@tvcablesantapola.es
Title: Re: Internet provider
Post by: Derek on August 17, 2021, 11:24.: Quote from: kevinb on August 15, 2021, 17:50.
I've just Google searched Telecable on Gran Alacant and when I click on the link to their website my Norton 360 advises that the website is malicious.

Strange. It is a secure site see here, https://www.grupotelecable.es/gran-alacant/

There can't be anything at risk if it has the secure padlock before the www. surely as that is the whole idea of secure sites.

Derek
Title: Re: Internet provider
Post by: Dave C on August 18, 2021, 15:06.: We signed up with Avatel in Jan 2020. Apart from a morning's loss of service early that year (to increase speeds from 40-50mbps
to 85-100mbps), we've had no other problems. Until yesterday. Turns out the thin yellow cable had welded itself to something.
Anyhow, all up and running again, sameday service, and all the staff/technicians speak good English.
Title: Re: Internet provider
Post by: Aficionado on March 21, 2022, 10:42.: Quote from: Dave C on August 18, 2021, 15:06.
We signed up with Avatel in Jan 2020. Apart from a morning's loss of service early that year (to increase speeds from 40-50mbps
to 85-100mbps), we've had no other problems. Until yesterday. Turns out the thin yellow cable had welded itself to something.
Anyhow, all up and running again, sameday service, and all the staff/technicians speak good English.

DaveC, do you have a local telephone number for Avatel please?
Title: Re: Internet provider
Post by: kevinb on March 21, 2022, 17:04.: HTTPS is a secure socket communications path between yourself and a server, it uses a public / private encryption key to encrypt all traffic, there is nothing to stop a crooked website using this encryption and stealing peoples money and data. I suspect the Norton warning I got wasn't in this case valid though.
Title: Re: Internet provider
Post by: Alan on March 21, 2022, 21:58.: Aficionado,

I'm not sure if this is a local number but the number on emails I've had from Avatel is:

0034 910 800 910
Title: Re: Internet provider
Post by: Aficionado on March 21, 2022, 23:21.: Quote from: Alan on March 21, 2022, 21:58.
Aficionado,

I'm not sure if this is a local number but the number on emails I've had from Avatel is:

0034 910 800 910

Thanks Alan, I have that one ok, it is the generic Customer Services number that goes through Madrid, I can call it but experience last time wasn't great, hoping for a local direct number to turn up for the GA office.