Post by: Phillip on January 13, 2019, 16:18.
It's probably well known, but I have only just worked it out. To save a couple of quid on car hire, ( around 2 hundred in our case, 7 seater), it cheaper to hire a car from Alicante its self and not the airport. Also thinking about it, it will be better to just jump in a taxi, straight to your villa, without having to wait for your car, check it over etc after a long morning with cases and kids in tow etc. Then just get a bus into Alicante the next day at your leisure to pick up car.
Post by: wilson on January 13, 2019, 22:15.
not finding anymore. The next day i looked at the rental agreement and noticed that we were being charged 2.50 a day diesel supplement despite not wanting or requesting one and a further 12.50 for smart return again which wasnt requestedi , i had also paid in pounds thus being charged extra fees despite choosing euros, then i remembered how the smiling assassin had glitched the pin machine so getting me to repeat the payment this time without the option.
As per the rules i have requested a full refund of the overcharges, i dont hold out much hope so will then dispute with visa. Having rented dozens of cars my head spins with the constant fraudulent activities that car rentals in Spain are allowed to get away with despite pressure from the EU to clean up its act.
Post by: Phillip on January 13, 2019, 22:56.
Post by: puddy-woo on January 14, 2019, 09:02.
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Post by: wilson on January 14, 2019, 15:39.
Post by: John H on January 14, 2019, 15:59.
Always used Record, I’ve always had an email confirming the refund on unused fuel by the time the flight home has landed, I know some people have had issues with them, they’ve always looked after me and for the last four or five years I don’t think I’ve had a car off them with more than 1000 Kms on the clock.
I did spend a few years with insurance4hirecar, or something similar to self insure, but I never felt relaxed.
Like anything else in life you pays your money and takes your choice.
Regards all
John
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Post by: Stuart159 on January 14, 2019, 17:05.
Post by: wilson on January 15, 2019, 08:46.
Record all day long for me. Over the last 12 years never had a problem, I take the fully inclusive insurance package that includes priority queue, and from clearing passport control to leaving airport 15/20 minutes max. No worries.
As the recent Ryanair thread where i said you get what you pay for, as a customer you have to stick to the company's rules and pay the penalty if yoy dont. We paid €32 euros over xmas for 11 days rental, a ridiculously pitiful amount, but on paying this i expect both parties to adhere to the rules of which there are many. My annoyance is the rental companies attempt at any opportunity to be dishonest, i appreciate they haven't made any money from me but thats there problem.
Post by: John H on January 15, 2019, 09:29.
You also need to play the game....book the vehicle you want, but don’t pay a cent, just reserve it, Record will confirm the booking.
Then keep on checking the price, you’ll be surprised how much it fluctuates by, if it’s cheaper than your original booking simply book the vehicle and cancel the previous booking. I’ve saved a fortune since I started doing that, I’ve even cancelled them and rebooked whist sat in the airport in the UK.
Hope this helps with reducing your costs.
Regards all
John
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Post by: Phillip on January 15, 2019, 10:31.
I was actually just telling the Mrs about this strategy of booking then cancelling as, I remember you mentioning it before. We will give it a go. A seven seater from a decent" hire company at the airport, for two weeks in Aug was coming out a £600. There was cheaper ones but a google search came up with awful reviews....click rent....no chance!
So then enterprise came up from the train station at £400. And Alamo? At £350 but I have not looked into Alamo yet...has anyone used them?
Post by: Chris C on January 16, 2019, 11:51.
Post by: Phillip on January 16, 2019, 12:30.
Post by: Chris C on January 16, 2019, 13:31.
Post by: Phillip on January 16, 2019, 22:31.
Post by: John H on January 17, 2019, 09:14.
I also suppose this good experience will hopefully, in their opinion, go towards securing future bookings.
Long may it continue
Regards all
John
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Post by: Marinero on January 18, 2019, 03:12.
I had a Ford Fiesta unlimited mileage for 5 days with Record Go just after the new year (cycled down to airport to collect it on the 2nd Jan) cost me €1.25 full-full. Had my fuel refunded and no issue on return of the car. To be fair the people in the car park you return it to don’t know what you’ve paid for it so I didn’t get the impression they were looking for damage that wasn’t there. I always request an older car anyway. A pleasant young English lad works on desk for them as well. I would always go with Record
Did they ask for credit card and 1400 euro deposit?
Do you have own insurance?
Post by: wilson on January 18, 2019, 21:25.
Post by: Chris C on January 18, 2019, 22:22.
I had a Ford Fiesta unlimited mileage for 5 days with Record Go just after the new year (cycled down to airport to collect it on the 2nd Jan) cost me €1.25 full-full. Had my fuel refunded and no issue on return of the car. To be fair the people in the car park you return it to don’t know what you’ve paid for it so I didn’t get the impression they were looking for damage that wasn’t there. I always request an older car anyway. A pleasant young English lad works on desk for them as well. I would always go with Record
Did they ask for credit card and 1400 euro deposit?
Do you have own insurance?
I thought it was 1100 euro. Got my own excess insurance. I always wash and vac the car before I return it and treat it like it my own.
Post by: wilson on January 19, 2019, 21:37.
Post by: Chris C on January 20, 2019, 08:29.
Ive not researched it in any depth but last deposit was 1400 and the next booking in feb is as well, do check your excess insurance because my last policy was 1100 limit. I always give the car a wash and vacuum even got the glue out twice with a dodgy parcel shelf. Whilst no guarantee of a problem free return i always think if the guy sees that the car's been looked after he's less likely to look too hard.
Just checked documents and tried book for March. It is €1,100 deposit. I think Firefly is €900.
I once parked the car up in Santa Pola and some ply sheets that were stacked up fell on the bonnet as I was reversing out. I stupidly carried on and they scratched the bonnet quite badly. I polished them out best I could and expected to get charged - but never did. That was record go.
Post by: wilson on January 20, 2019, 11:12.
Post by: Chris C on January 20, 2019, 23:15.
€0.16 for 3 days in Feb for a Fiesta with Goldcar. Recordgo was €0.85 same so I booked both! Whichever que is shorter I will use haha
Post by: puddy-woo on January 20, 2019, 23:37.
Think have just booked cheapest ever?
€0.16 for 3 days in Feb for a Fiesta with Goldcar. Recordgo was €0.85 same so I booked both! Whichever que is shorter I will use haha
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Post by: Phillip on January 21, 2019, 14:17.
Post by: Alicante Holiday Villas on January 21, 2019, 18:31.
The last time I hired a car when I went to pick it up it was made out of spaghetti. I told wife but she did not believe me. You should of saw her face when I drove pasta ;);D ;D ;D ;D ;D ;D
Post by: DaveG on February 11, 2019, 20:12.
Just 30p to hire a car then — whoops! — I didn’t see the rip-offs coming | The Sunday Times
https://www.thetimes.co.uk/article/wow-just-30p-to-hire-a-car-then-wallop-i-didn-t-see-the-rip-offs-coming-8bdvkd583?shareToken=8dc1d254da9dba38290550ab3cd5d04a
The Goldcar U-turn: we’ll end rip-offs | The Sunday Times
https://www.thetimes.co.uk/article/the-goldcar-u-turn-well-end-rip-offs-055d68t27?shareToken=270cb51587296e653ba7678a9371e186
Video camera's at the ready.
Dave
Post by: Chris C on February 11, 2019, 22:24.
Post by: wilson on February 11, 2019, 23:22.
Post by: puddy-woo on February 12, 2019, 12:02.
Will let you know
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Post by: kevinb on February 12, 2019, 14:25.
Post by: puddy-woo on February 27, 2019, 22:10.
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Post by: wilson on February 28, 2019, 07:34.
Post by: Spurs on February 28, 2019, 14:02.
Post by: wilson on March 01, 2019, 07:58.
Post by: JB on March 01, 2019, 08:45.
Post by: John H on March 01, 2019, 08:54.
Last thing I want to be doing is checking cars over on pickup with a torch for damage, I just want to get to my destination.
When I’m away I don’t want to be thinking where I park the car in the supermarket car park in case someone dings it with a trolley.
At the end of the break I just want to return the car, chuck ‘em the keys and go and board my flight without having to endure a forensic check of the car and my patience.
I know we all have different priorities.
I will add that in 14 years of booking direct with Record I have had non of the “aggravation” I read of in these posts.
I did once refuse a car they tried to palm me off with and it was resolved in the space of fifteen minutes, that was many years ago.
Regards all, hope you have a hassle free day, I will
John
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Post by: JB on March 01, 2019, 11:29.
I guess if i do have a bad experience i may change my thought process when hiring
Post by: DaveG on March 01, 2019, 18:13.
I have just hired a car in Iceland and put my Spanish experiences to the fore when collecting the car and managed to add on about 10 damages that the "inspector" missed. There were three of us going over the car so the attendant was a bit outnumbered. Returning was done however with minimal checks. They block €2100 on the credit card so that concentrates your mind somewhat.
Dave
Post by: wilson on March 01, 2019, 23:05.
Its not about priorities as suggested or being tight, for me its about honesty and integrity, i book and pay for a rental and sign to abide to the terms of the agreement, i look after the vehicle and aim to return it as given,if i break it i expect to pay for it. Sadly the rental companies at times have no such scruples and should they choose they will try and shaft you.
I also appreciate i could buy theyre very expensive insurance to avoid the hassle, but choose not to preferring instead to spend all that money in the local GA economy.
Post by: Spurs on March 02, 2019, 09:18.
https://www.ecrcs.eu/register-a-complaint.html