Gran Alacant Forum

Gran Alacant Forum => General Discussions => Topic started by: MApatt on August 24, 2017, 12:55.

Title: Rental nightmare!
Post by: MApatt on August 24, 2017, 12:55.
I am trying to find a nice long term rental property for myself and my family.

We have been massively let down by a rental company this week.

Ideally 3 bed but 2 will be fine, ground floor apartment of house within GA.

If anyone can help or knows of any available soon please get in touch.

Title: Re: Rental nightmare!
Post by: Fran on August 24, 2017, 14:30.
Please inbox me with a personal message. Fran 
Title: Re: Rental nightmare!
Post by: John H on August 25, 2017, 17:47.
I'm always surprised when I see a house for sale that is also a rental property still taking bookings.......if a sale  goes through there will be a lot of disappointed customers if the new property owner does not want to rent their property out
I would hope that reputable agents would not accept bookings on a property that they know is for sale

Regards all

John


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Title: Re: Rental nightmare!
Post by: BeachLife on August 25, 2017, 22:31.
Did you have a proper contract MApatt ?



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Title: Re: Rental nightmare!
Post by: Alicante Holiday Villas on August 26, 2017, 11:41.
We don't handle long term rentals, only short term holiday lets MApatt, but there are many agencies in GA that do, hope you find something soon.

And totally agree with you John, unfortunately ever year we get last minute enquiries from people who have been let down for this very reason..........
Title: Re: Rental nightmare!
Post by: bramleylad on August 26, 2017, 19:12.
Someone i know that comes every year to the same apt had booked his flights for his family of four only to be told that the owner had since sold the house so he had then had to try to sort alternative accomodation in August of all months !!
Title: Re: Rental nightmare!
Post by: Angiewheel1 on August 27, 2017, 10:55.
Try OP Group estate agents they have good.long rental properties.we have rented with them.in the past and they deal very quickly with any problems you may have whilst.living in the.property   angie

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Title: Re: Rental nightmare!
Post by: BeachLife on August 27, 2017, 21:24.
Just to echo Angie's point I know someon who used OP to rent his place out - they took a bit of a cut but were very organised. Give them a try for long term rentals


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Title: Re: Rental nightmare!
Post by: Corporal Jones on August 28, 2017, 13:01.
In my experience OP are cowboys, they have managed next doors property for several years but when issues arise with theyre tenents causing problems they show no interest. We arrived one holiday to find our shared gate hanging off, it was fine when we left weeks earlier, OP said prove it was our tenent.
Title: Re: Rental nightmare!
Post by: Angiewheel1 on August 28, 2017, 14:01.
Wow Victor really? Which branch was it?  We have used Algorfa and Gran Alacant and never had a problem, anything wrong Vernon was round within a day unless an emergency I am sorry they let you down.  They do take a cut off the rental about 45/50€ but they have never failed us

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Title: Re: Rental nightmare!
Post by: Corporal Jones on August 28, 2017, 16:16.
Im sure OP provide an excellent service to the guy who owns next door, sadly the carnage left by the tenents and the cost of repairs is always met by me, not OP nor the owner or the tenent who has long since gone. In fact the only thing that made OP move was repeated calls to the police by other neighbours fed up with tenents.We always directed policia to the office, must of really hacked OP off.
Title: Re: Rental nightmare!
Post by: llamedos on August 28, 2017, 17:52.
I'm sure in the tenancy agreement will
be something along the lines of "We are not responsible for the behaviour of the tenants"
I'm sure they just passed on your complaints to the owners like I would. I rent property out in the U.K. and received a complaint via the agency who said it wasn't their problem.
Title: Re: Rental nightmare!
Post by: Corporal Jones on August 28, 2017, 18:35.
Your no doubt right, we came over easter and the tenent had tried to fix a washing line to my cimney, under the weight of washing it had pulled fixings out along with plaster, im left with tenent gone, owner not seen in 10 years and OP shrugging there shoulders and me left with tge bill.
Title: Re: Rental nightmare!
Post by: Lolabunny on August 28, 2017, 19:33.

I had a terrible rental nightmare with OP, in Gran Alacant. I would never recommend this company to anyone. Totally disorganised, filthy villa, filthy pool. I have lived here many years and seen property companies come and go, some good some really not!!!! OP is definitely a NOT.
Title: Re: Rental nightmare!
Post by: llamedos on August 29, 2017, 00:14.
Your no doubt right, we came over easter and the tenent had tried to fix a washing line to my cimney, under the weight of washing it had pulled fixings out along with plaster, im left with tenent gone, owner not seen in 10 years and OP shrugging there shoulders and me left with tge bill.

I sympathise Victor, in your situation I would be requesting the details of the owner from OP group or make sure the place never got rented again, I wonder if they have a Tenant Deposit Scheme.......probably not.
Title: Re: Rental nightmare!
Post by: GA OP Group Spain on August 29, 2017, 11:14.
Hello group!

My name is James and I have been renting properties on long term periods here in Gran Alacant for several years now and manage the OP Group Spain Gran Alacant office.
Our priority is to rent properties to the best suited tenants and mediate on behalf of the owner with the tenant in order to try and achieve a smooth and happy tenancy. This can be tricky as every day we are presented with new problems, mainly maintenance issues which we will inspect and resolve and the cost is met by the owner unless it is clear the tenants have caused it and does not come down to wear and tear. However sometimes issues arise which cannot be fixed by our maintenance man! People have different ways of living and sometimes we have to deal with rifts between tenants, neighbours and communities. Our power to control peoples behavior is restricted and we can only offer dialogue and assistance or look to terminate a contract under the guidance of the law.
We take all complaints seriously and try to mediate to find the best and most just solution for all parties. Anyone that has an issue regarding one of our rental properties can email me on james.mackintosh@opgroupspain.com and I will do my best to help.
I am sorry to here Victor and Lolabunny of your grievences and would be happy to discuss them further on email. We have been managing rentals for over 10 years in the area and are proud to be one of the leading agents of this field and hope to maintain our reputation as being fair.       
Title: Re: Rental nightmare!
Post by: Blue and white stripes on August 29, 2017, 12:11.
James and the gang from OPI rented out my property in Monte Cid a few years ago and we had no problems with him/them at all.
Title: Re: Rental nightmare!
Post by: BeachLife on August 29, 2017, 15:46.
Fair play and respect for OP Group to come on here and respond ......


Hello group!

My name is James and I have been renting properties on long term periods here in Gran Alacant for several years now and manage the OP Group Spain Gran Alacant office.
Our priority is to rent properties to the best suited tenants and mediate on behalf of the owner with the tenant in order to try and achieve a smooth and happy tenancy. This can be tricky as every day we are presented with new problems, mainly maintenance issues which we will inspect and resolve and the cost is met by the owner unless it is clear the tenants have caused it and does not come down to wear and tear. However sometimes issues arise which cannot be fixed by our maintenance man! People have different ways of living and sometimes we have to deal with rifts between tenants, neighbours and communities. Our power to control peoples behavior is restricted and we can only offer dialogue and assistance or look to terminate a contract under the guidance of the law.
We take all complaints seriously and try to mediate to find the best and most just solution for all parties. Anyone that has an issue regarding one of our rental properties can email me on james.mackintosh@opgroupspain.com and I will do my best to help.
I am sorry to here Victor and Lolabunny of your grievences and would be happy to discuss them further on email. We have been managing rentals for over 10 years in the area and are proud to be one of the leading agents of this field and hope to maintain our reputation as being fair.     
Title: Re: Rental nightmare!
Post by: Lolabunny on August 29, 2017, 15:51.
I don't need to email you James. I sat in your office and dealt directly with you and provided a written list of the problems. My feelings at that time were that the list would go in the bin as soon as I left. It was an extremely stressful and disappointing rental, and I now prefer to put it down to experience and have since booked numerous villas with another company, who have very high standards.
Title: Re: Rental nightmare!
Post by: Corporal Jones on August 29, 2017, 19:37.
James like lolabunny i also dont need to email you, the issues caused by some of your tenants over the last 5 years you will be well aware of, but sadly the end result was me out of pocket for damage caused. I dont come to my house in spain for conflict and aggravation and certainly dont require mediation by yourselves regarding a tenant you have let to.