Flexicable / Gran net

[loser]

As I understand it flexicable acquired gran net.
Anyone have an email address to flexicable that works?
The info@ just bounces.

[Keith and Jen]

info@flexicable.es works for me.

Keith

[loser]

Unfortunately not fro me. Tried from 2 different accounts. Get a reply with "could not be delivered to franroman@flexicable.es". Guess that´s the adress hiding behind the info@

[puddy-woo]

Hi

I get exactly the same as loser.  Anyone know of another email address.  I have no internet


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[wilson]

I noticed people at the office the other day trying to get some help, office in darkness all shut up. I know grannet have a few forum fans but they do seem a complete shower as a reliable internet provider.

[steve watson]

The e mail address I was given today is info@flexicable.net.

Hope this helps
Steve

[George Allen]

New phone number for Customer Services based in Alicante.
965991390

[puddy-woo]

Thank you. They did reply eventually on the original email. I sent about 4 !!


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[loser]

Got in touch as well with them.
For me Gran Net have worked well over the years.
What's been an issue is when you need to talk to
them due to invoicing issues. Judging by the comments on FB it's the same with Flexicable.

[puddy-woo]

Nothing but trouble with flexicable. They told us they’ll pass info on to technician and call us back then put the phone down before asking our no!!!   I have paid up until October, have a very unhappy person staying at apartment and still no internet since Saturday.  I think theres another bank holiday looming? so another day lost -god knows.  I’ll be looking elsewhere. To top it all they are rude


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[chris and jackie]

We had similar issues when we were out recently, we are in Med 1. Our neighbor had called flexicable who sent engineers out who Advised that all the wiring on complex was not good enough to cope with signals!

Anyway they sent a team that of engineers out and put all those who had called on fiber optic which is supposed to solve any issues with signals etc. there was a team of5/6 including orange telecom engineers and issues seem to have been sorted so far.

[puddy-woo]

Hi

Yes they sorted ours out as well. Fingers crossed it lasts the summer. We are on Med 2


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[marcomarcos]

We got put onto the fibre a couple of weeks ago, so far it’s been excellent. We’re in Panorama.


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[steve watson]

Did you pay extra for fibre insall

[marcomarcos]

No charge.

We’ve been customer on the radio wave system since they started as Gran Net.


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