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We too used Eric Stein for many years. We have a faulty A/C unit which may be repairable or may need replacing, so after reading recommendations on here, I contacted David Furze of DMF Solutions on Thursday last week. He answered the phone and to say he sounded disinterested, is an under statement. He asked me to email him, which I did straight away. By Monday pm, I had heard nothing at all, so I rang him again. The disinterest was there again in abundant supply, but he promised to call me back on Tuesday. Im still waiting.I post this to save anyone else wasting their time with this man and Ill have to start over again.
Amazing - the guy just cant be in the real world. So much business hes turning it down. Im going to post for a painting job (full interior) shortly - wonder what the quality of response will be like ?