Tony not that im pleased regarding your recent experience but its good that people highlight on this forum that car hire companies at alicante will if the chance arises rip you off once your flight has left the tarmac. In 14 years weve probably rented near 70 cars but had issues with just 3, not a bad rate really. The annoying thing is all 3 were a scam, the missing parcel shelf on return, yes it did, no it didnt, oh yes it did, try arguing this 2000 miles away, the missing aerial same again, and the best was a 1 inch scratch on the inner surface of an alloy wheel which the girl found at 10pm whilst on her knees and using a torch i kid you not. All these charged to my card at exhorted prices, i recall the wheel was charged at 120 euros bear in mind a full refurb is only 50 and a new wheel less than 100, proof of the repair was never forthcoming despite numerous requests. All these were covered by my excess insurance but it doesnt make it right. I recall a recent post where someone took a damaged car with a scratch back out of hours whilst a result for them the next renter may pick up the bill if they dont spot it before leaving.