Without consultation, I feel the need to comment re. moderation.
I have had comments regarding a post which, when I read the posts are certainly not entirely complimentary
I feel that the questionable post does not accord with my own experience, but is nonetheless probably a reflection of someone's experience.
If the forum is to have credibility, it needs to reflect all contributors comments with the proviso that they comply with forum rules.
Good service, bad service, both sets of opinions have value & help other members to formulate decisions regarding places they might like to visit, products they may wish to buy, what they might like to do etc. Equally the opinions of others may deter taking up on certain options, but as long as no personal vendettas are carried out, & the posts (as far as can be determined) are objective, it's my opinion that no harm is done