If you mean “the holiday package” where you only pay for when you are there it was pathetic, although I am going back a few years.
Invariably when we arrived it wasn’t turned and invariably the plonkers in the office said an engineer had to call, I learnt that a call to Mark or Sydney resolved the problem in minutes as they seemed to be the only people who knew how to correctly turn it on.
The billing was also a fiasco as they never turned it off on the agreed date and continued to bill you, then they had the excuse that they couldn’t refund you the overcharge!!
I switched to GATV, in a word brilliant. Always on as promised when we arrived and great service from the family at a very reasonable price.
Regards all
John
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