Gran Alacant Forum

Gran Alacant Forum => General Discussions => Topic started by: BeachLife on May 04, 2015, 10:58.

Title: Banking Issues
Post by: BeachLife on May 04, 2015, 10:58.
Has anyone recently had correspondence regarding confirming their identity with the banks ?

I am with BBVA and have in the past had to register passport details for both myself and Sue - but is something else happening ?

I am led to believe that accounts are being "frozen" if details are not provided ...
Title: Re: Banking Issues
Post by: burchd on May 04, 2015, 11:23.
Yes,BBVA required Passport and NIE on our last visit.
Please look at this thread.

http://www.gasbags.us/index.php?topic=336.0
Title: Re: Banking Issues
Post by: sunseekers on May 04, 2015, 11:29.
I was talking to my friend who has an apartment and banks with bbva and her mother in law who lives in the apartment went into the bbva the other day and was told that if scans of owners passports and nie numbers were not supplied to the bank in four days that the account would indeed be frozen.  This was just last week and my friend asked her solicitor who has copies of everything to give the Mum in law copies to take to the bank as they couldn't even contact bbva, the solicitor tried.  So copies were physically taken in and copied by the bank, which seemed to suffice. By the way the bank had already had these details when the account was opened and is seemed to be a new update needed, apparently something to do with a law that was passed four or five years ago requiring updated scans which some banks are only now implementing at the very last minute of the required time for is to be done.
Title: Re: Banking Issues
Post by: Denise on May 04, 2015, 12:45.
Thanks for this information...I am arriving next week...so will make this a priority
Title: Re: Banking Issues
Post by: Aficionado on May 04, 2015, 17:54.
Yes, we had to do this for Deutsche Bank who to be fair contacted me initially by email last December asking for a form to be completed (basic ID stuff) and scanned to them with a copy of the passport. Needless to say, I overlooked doing this and received a reminder in early March indicating that they needed the docs soon otherwise they would have to freeze the account. Info was supplied and all is well.

This is indeed a legal requirement to do with money laundering and will be repeated on a rolling basis, I think every 5 years or so, to keep files up to date.
Title: Re: Banking Issues
Post by: Philndeb on May 04, 2015, 20:23.
Yep, same with BMN up the hill, I got an email about 2 weeks ago and took my passport in they copied it, job done.


Sent from my iPad using Tapatalk
Title: Re: Banking Issues
Post by: Tony Gillam on May 05, 2015, 07:53.
I filled in a form that they sent me and E Mailed a copy of this with my passport to the bank. They came back asking for a "Declaración de Actividad Económica" which has rather floored me. I have no economic activity as such, being retired. I plan to visit next week armed with UK bank statements, P60, pension slips, NIE etc in the hope that I can sort this out.
Title: Re: Banking Issues
Post by: sunseekers on May 05, 2015, 10:40.
So which banks are being the helpful ones and which if any are unhelpful, we are just setting up an account at the moment and so far Sabadell have been very helpful, but my friends experience with the bbva was not good and the person dealing with her ma in law was, apparently, very rude, it is a customer based industry and we are all paying them for their services after all.
Title: Re: Banking Issues
Post by: David D on May 05, 2015, 11:21.
I have been with Bankinter for 11 years and they have always been helpful .
Regards
Dave


Sent from my iPad using Tapatalk
Title: Re: Banking Issues
Post by: Aficionado on May 05, 2015, 13:41.
We have been with Deutsche Bank from the start and have always found the GA branch staff to be very helpful, Jorge Ortega is your point of contact there.
Title: Re: Banking Issues
Post by: Alicante Holiday Villas on May 05, 2015, 13:55.
We use Bank Inter and Deutsche Bank and have found them both incredibly friendly and helpful.
Title: Re: Banking Issues
Post by: kevinb on May 05, 2015, 20:07.
Spoke to Bankinter today they need a form signed by my wife and emailed back stating she does not work and a payslip or P60 from me, awkward as i am self employed.
Title: Re: Banking Issues
Post by: Arab on May 05, 2015, 22:01.
We use Sabbadell and they are very friendly and helpful and no problems
Title: Re: Banking Issues
Post by: Aficionado on May 05, 2015, 23:36.
Spoke to Bankinter today they need a form signed by my wife and emailed back stating she does not work and a payslip or P60 from me, awkward as i am self employed.

They all seem to be doing it differently, I am self employed too and all Deutsche Bank have asked me to do is sign a declaration to that effect, to date no supporting evidence has been requested, although I suppose it could yet be.

If you need something, ask HMRC for an SA302 for 2013/14, it should do the job.

Michael.
Title: Re: Banking Issues
Post by: dillesti on May 08, 2015, 16:00.
So, I need to take a copy of my passport and gave to the bank?
Why they don't tell me to make some complicated calculations like convert kilojoules to kilocalories like ninjaunits.com does (http://www.ninjaunits.com/energy-conversion/convert-kilojoules-kilocalories/). They are too absurd.
Title: Re: Banking Issues
Post by: Aficionado on May 08, 2015, 16:20.
Yes, you don't say which bank you are with but at the very least I would expect that is what you will need to do. You may also be asked to complete a declaration and/or provide some other documentation. As I said above, each bank appears to be going about this in their own way.
Title: Re: Banking Issues
Post by: puddy-woo on May 08, 2015, 19:02.
When I came over in April I asked about this in Sabadell and they said they didn't need anything??


Sent from my iPhone using Tapatalk
Title: Re: Banking Issues
Post by: Spurs on May 08, 2015, 19:37.
You just need nie and pass port  its quiet painless
Title: Re: Banking Issues
Post by: John H on May 09, 2015, 10:15.
For us it was just as Spurs said.
The only problem was when I tried to log on to online banking was I couldn't
Without telling me they had decided that my new user name was my passport number

Regards all

John


Sent from my iPhone using Tapatalk
Title: Re: Banking Issues
Post by: Tony Gillam on May 13, 2015, 07:51.
The annoying thing is that they have left it until the last minute to request this documentation. If they had started the process when the law was passed, it would have given us ample time to sort things out. I wonder what would have happened had I not been coming down this week.
Title: Re: Banking Issues
Post by: mike and judith on May 13, 2015, 11:01.
Amateurs!!!!!
I've just had my 5th visit to the bank in 10 days!
Problems have been mainly to do with community (business) accounts which I countersign on line.  AsJohn says, they seem to change willy-nilly your log in between NIE & passport now.
Today was unable to access personal account on line.  Yet another tree's worth of paper, & another password change.
Have told them if I have to go back again, I will expect my own desk.
I wonder how many people will have gone to find that the information demanded is already held on record by the bank?
Happy days
Sun is shining, the sea is swimmable temperature, just wish my golf would improve.
Title: Banking Issues
Post by: John H on May 13, 2015, 12:31.
Another banking issue!!!!!

Bought quite a few items on the debit card in the last week, tried to pay for a new oven and hob yesterday on the card.....plenty of cash in the bank.....the card was rejected, I had to pay on a UK card.
I went to the bank to find out why, apparently I had gone over my spending limit!!!
On a debit card????
It will take two or three days before the block is lifted #onlyinspain

Regards all

John


Sent from my iPhone using Tapatalk
Title: Re: Banking Issues
Post by: Philndeb on May 13, 2015, 15:35.
My Spanish account is for paying bills only, anything else I pay cash for via a Nationwide account and get the direct rate. The banking and bill paying system here is in the dark ages.


Sent from my iPad using Tapatalk
Title: Re: Banking Issues
Post by: granalacant on May 13, 2015, 18:52.
Another banking issue!!!!!

Bought quite a few items on the debit card in the last week, tried to pay for a new oven and hob yesterday on the card.....plenty of cash in the bank.....the card was rejected, I had to pay on a UK card.
I went to the bank to find out why, apparently I had gone over my spending limit!!!
On a debit card????
It will take two or three days before the block is lifted #onlyinspain

Regards all

John


Sent from my iPhone using Tapatalk


Yes John, you have daily limits in Spain on debit cards - for daily cash use and for buying things. Two different limits. The reason being that you would come crying should someone steal your card, and all your money would be gone.

You signed for those limits (yes you did), and you can change the limits every time you want.

I for example do it when going abroad - I then raise the limits, and when I am back in Spain I bring them down because if I need more money, I can do it in a minute. At least with INGdirect I can.

The system has been in use for at least 2 or 3 decades.

Do you really mean that if you lose your debit cards in the UK, you can lose ALL your money? Only in the UK!
Title: Re: Banking Issues
Post by: GAMagazine on May 13, 2015, 19:45.
Think they are checking that you are still alive

Title: Re: Banking Issues
Post by: puddy-woo on May 13, 2015, 20:30.
The cards wdnt be any use without a pin!!


Sent from my iPhone using Tapatalk
Title: Re: Banking Issues
Post by: granalacant on May 13, 2015, 22:27.
The cards wdnt be any use without a pin!!


Sent from my iPhone using Tapatalk

of course. And some people write the down. Which of course makes it even more ... problematic.

normally (I know, stupid word) people know what they are going to spend. Or approximately. And see to it that they have the limit that is needed.

Ok, I have 3 accounts with the same bank. On the two where i hold card (both debit, don t want credit cards) I have hardly any money. The money is in the 3rd account. Using my iPad and 3 or 4 control systems, when I need to pay for something, I transfer the money and pay with my card.

The reason: some 30 years ago, in England (you know, where there is no limit on cards etc.) they stole my American Express card and used it to buy some 10,000 euros at the current exchange rate. Or - some 25,000 euros a present value. Without the person having to show his passport, any identification etc. Just a signature which was copied from the back of the card. As my normal signature is about 4 cms high, and the person buying was hmmm black, there was no question it was me. It took me half a year to get the money back on my account.

Now go to your bank and tell them THAT is the system you want, instead of mine. Post a picture of how they look at you    :-)
Title: Banking Issues
Post by: John H on May 14, 2015, 07:12.
The crazy thing is when we've been having work done I've often had €2,500 to €3,500 out of the hole in the wall with no problem......yet spend €2,000 on kitchen units and the like and I've overspent, there's no logic in it to me.........had my card been stolen the top of the tea leaves list is cash, not goods they'd be lucky to get 25% of the value of #mustbeaspanishthing

Regards all

John


Sent from my iPhone using Tapatalk
Title: Re: Banking Issues
Post by: granalacant on May 14, 2015, 08:28.
The crazy thing is when we've been having work done I've often had €2,500 to €3,500 out of the hole in the wall with no problem......yet spend €2,000 on kitchen units and the like and I've overspent, there's no logic in it to me.........had my card been stolen the top of the tea leaves list is cash, not goods they'd be lucky to get 25% of the value of #mustbeaspanishthing

Regards all

John


Sent from my iPhone using Tapatalk


unless they are in dire need of a new kitchen ...
Title: Re: Banking Issues
Post by: granalacant on May 14, 2015, 09:34.
oh and there is another thing you may have heard of and of which card companies are quite afraid of.
The card goes to a pre-arranged merchant, and gets there used to the maximum. The man with the card does not even leave with the goods, he simply gets his commission.

Of course, never happens in the UK or in England....

Incidentally, most of the cash machines have cameras so banks can identify the person making the withdrawal. That is why there is a different limit on cash withdrawals and buying goods. And you may have heard that some gangs install equipment to check the PIN number when you take a cash withdrawal etc. etc. etc. 

Any safety measure is ok with me - might be a bit annoying but as said, this one about the limits has been in for decades. And (as a user) I honestly don' t see why that contract and policy should be changed.  Again, with an iPad or an iPhone you can (at ING) change the limit in a minute or put more cash on the account you have the card with. At ING transfers between accounts are immediate. There have been occasions where I do it just when queuing at Mercadona or El Corte Inglés. It literally takes less than a minute.

I am - in all honesty - wondering what the fuss is about.
Title: Re: Banking Issues
Post by: granalacant on May 16, 2015, 17:58.
funnily enough I ran upto the limits here in Alicante in Alcampo - forgot I had bought a few things in Adidas and in Tommy Hilfiger. Took a few seconds to change the limit on my iPad and that was it.
Title: Re: Banking Issues
Post by: bigboy on May 16, 2015, 18:41.
funnily enough I ran upto the limits here in Alicante in Alcampo - forgot I had bought a few things in Adidas and in Tommy Hilfiger. Took a few seconds to change the limit on my iPad and that was it.

In your dreams !
Title: Re: Banking Issues
Post by: John H on May 16, 2015, 21:43.
I had to lend 50 cents from the Mrs today to buy a jar of Bovril,  didn't need an iPad though, the money came through just in time.......the cashier in Consum was getting rather annoyed.

Regards all

John


Sent from my iPhone using Tapatalk
Title: Re: Banking Issues
Post by: granalacant on May 16, 2015, 21:48.
yep very annoying to have those people queuing, having goods going through the scanner, then they pack their items and then ... remember they have to pay.
Title: Re: Banking Issues
Post by: mike and judith on May 17, 2015, 21:45.
Had this problem with my son when he was 15.  It had to be Adidas/Nike/ Tommy Hilfiger.
Thankfully he's matured & now buys clothes that suit with or without a brand.
Wish the world would grow up & maybe it could lead to a solution in the problem:-
Need to keep employment going versus
Don't want to exploit child labour.
We ALL need to grow up, & not go with Hello magazinr
Title: Re: Banking Issues
Post by: Corporal Jones on May 17, 2015, 22:07.
Ipads, tommy hilfiger , Adidas no wonder spains economy is going down the pan, nothing like supporting domestic economy
Title: Re: Banking Issues
Post by: granalacant on May 17, 2015, 22:51.
The only advantage of buying Nikè and the rest is they match well, whether you go to a reception or are on the beach. And I can' t help it iPads and iPhones are far superior to Samsung and co. Some people prefer style AND substance over ... where can I buy the cheapest ......    :-)

Just today read that the electronics division of Samsung is getting out of the red figures because they have won a contract to supply ... Apple.

Working with Apple since 1984 and not changing. Another figure: about 95% of worldwide profits on smartphones is made by one single company. Guess which one. Of course if you buy like some people, the cables in a chinese shop you can have some problems.
Title: Re: Banking Issues
Post by: mike and judith on May 17, 2015, 23:05.
What's that got to do with teenagers clothing?
Title: Re: Banking Issues
Post by: granalacant on May 17, 2015, 23:41.
What's that got to do with teenagers clothing?

Exactly my point   .-) Someone is drifting away from the thread which is about banks, banking issues.
I did not mention teenager's clothes ... Let us stick to banking and how modern technology has its ups and downs ... and not all is bad   :-)
Title: Re: Banking Issues
Post by: mike and judith on May 18, 2015, 00:05.
So Apple/Samsung etc. Was not thread drift?
Think either the ray bans are too dark, or you've put the Levis on upside down.